Customer Care
Box Opening
开箱指南
Open the box in an enclosed room with temperature and medium light levels
在适合的温度和光线的室内打开箱子
Ensure that there are no glaring lights so that fish do not go into shock during box opening
打开箱子时请避免强烈光线以免鱼受到惊吓
Upon opening of box lid please leave all bags in box for 5 minutes for light acclimatization before lifting bags out of box
打开箱子后静置５分钟让鱼适应室内亮度
Note* Do not lift bags from boxes suddenly and position them against glaring light to check for arrival conditions
注意* 请勿将袋子放置在灯光下来检查鱼寄到时的状态
Acclimatization Guide
适应步骤
Float the bags for 5-10 minutes to adjust the temperature
把袋子放在鱼缸内５到１０分钟让鱼适应温度
Note* If bags arrive with dirty water, please discard 30-50% of dirty water before adding aquarium water into bag
注意* 当袋子寄到时水是浑浊的请倒掉30~50%
Open the bag and add some water from aquarium into the bag
Repeat adding water from aquarium as much as 20- 30% of the bag water volume into bags for fishes for one to two times in every 5 minutes interval
倒入鱼缸里的水进袋子里水总量的20~30%. 此动作重复一次或两次，间隔５分钟
Release the fish into tank slowly
轻轻地把鱼倒入鱼缸内
If fish are looking stressed please keep light levels low
如果鱼呈现压力的状态，请保持最低亮度
